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The Impact of Psychological Empowerment in Post-Services
  • 所属机构名称：清华大学
  • 会议名称：The International Joint Conference on Service Sciences (IJCSS) 2012
  • 时间：2012.5.24
  • 成果类型：会议
  • 相关项目：服务行业售后服务中的员工满意、顾客满意及管理层支持关系研究
作者： CHEN Rong|LIU Longzhu|
同会议论文项目
服务行业售后服务中的员工满意、顾客满意及管理层支持关系研究
期刊论文 31 会议论文 14 获奖 4 著作 1
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