通过综合运用交易成本理论和组织学习理论对正式契约、关系学习、关系绩效之间的关系进行了实证研究。研究结果表明:正式契约在一定程度上会提高企业的关系绩效,但过于正式化的正式契约反而不利于企业关系绩效的提高,即正式契约与关系绩效之间存在倒U形关系,同时验证了正式契约部分通过关系学习对关系绩效产生影响,关系学习在正式契约和关系绩效之间起部分中介作用。
Based on Transactional Cost Theory and Organizational Learning Theory, this paper conducts an empirical study of the relationships among contract, relational leaning and contextual performance. As is showed by the results, although contract can, to some extent, help improve contextual performance of enterprise, over-formal contract proves to be an impediment. In other words, contract shares a U-shaped relationship with contextual performance. Besides, it is verified that contract exerts an influence on contextual performance partly through relational learning, which plays an intermediary role between contract and contextual performance.