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工作家庭两不误为何这么难？基于工作家庭边界理论的探讨

ISSN号：0439-755X
期刊名称：《心理学报》
时间：0
分类：B849[哲学宗教—应用心理学;哲学宗教—心理学] C93[经济管理—管理学;社会学]
作者机构：[1]首都经济贸易大学工商管理学院,北京100070, [2]首都师范大学管理学院,北京100089
相关基金：国家自然科学基金青年项目（71302119,71302170）、教育部人文社会科学青年基金项目（13YJC630036）、国家自然科学基金创新群体项目（71121001）、国家自然科学基金面上项目（71172178）和北京市委组织部优秀人才项目（2013D005019000002）资助.

关键词：工作家庭冲突, 工作家庭边界, 角色压力, 工作满意度, 离职意向, work family conflict, work-family boundary, role stress, job satisfaction, turnover intention

中文摘要：

为探讨工作家庭冲突对员工工作态度和行为倾向的影响，以国内某大型制造企业集团位于北京、杭州、西安等地7家分公司的545名员工为样本，采取问卷调查法在两个不同时段获取数据，考察了角色压力（角色冲突、角色模糊和角色超载）在工作干涉家庭和家庭干涉工作这两种对偶冲突模式与员工工作满意度和离职意向之间的中介作用机制。结果显示：角色压力在工作家庭冲突与工作满意度和离职意向之间起到完全中介作用，工作满意度在角色压力和离职意向之间起到部分中介作用。结论有助于分析工作家庭冲突的深层原因并采取恰当的干预策略，降低工作家庭冲突对员工工作态度和行为倾向的负面影响。

英文摘要：

Work-family conflict has been one of the central issues in organizational behavior and human resource management research since the late 1980s. Although antecedents and consequences of work-family conflict have been widely studied, there are several limitations in the current literature as follows. Firstly, many researchers pay much of their attention to figuring out the antecedents and consequences of work-family conflict, but little attention is directed toward uncovering the inherent mechanism. Second, the effects of work interfering with family on individuals＇ work-related attitudes and behaviors have been examined extensively, but little attention has been paid to the effects of family interfering with work. Finally, many researchers regard work-family conflict as a source of role conflict and neglect the effects of work-family conflict on other forms of role stress, such as role ambiguity and role overload. Therefore, this study was designed to extend the existing literature. The causes of work-family conflict have been analyzed based on work-family boundary theory by taking the three portfolios of work-family boundary as external conditions and the ever-growing role requirements in both domains of work and family as internal conditions. The effects of the two forms of work-family conflict - work interfering with family and family interfering with work - on individuals＇ work-related attitudes and behaviors were mediated by the three dimensions of role stress （role conflict, role ambiguity, and role overload）. Two rounds of survey investigation have been conducted in seven subsidies of a large corporation specialized in manufacturing automatic control systems. In the first round, work interfering with family, family interfering with work, role conflict, role ambiguity, and role overload were included in the questionnaire. In the second round, job satisfaction and turnover intention were included in the questionnaire. Finally, 545 matching data, collected in the two-round investigation, were used to