中文摘要：

面对复杂多变的环境，如何调动员工的积极性，充分发挥组织公民行为对组织绩效的正面影响作用是企业管理中的热点问题。以中国背景下高科技生物制药行业为例，结合该行业特点研究发现，组织的物质激励水平、环境支持水平以及给予员工的发展机会显著影响组织公民行为，提出了提升企业员工组织公民行为的建议。

英文摘要：

Faced with the complex and ever-changing environment, how to mobilize the enthusiasm of the staffs andhow to play the positive impact that the organization citizenship behavior does to the organization performance is oneof the most concerned problems for the management of the enterprises. Under the background of the high-tech bio-pharmaceutical industry in China, the article combines the characteristics of this specific industry to find that the ma-terial incentive levels, the environrnental support, and development opportunities that the organization provides to theemployees all have significant influence on the organization citizenship behavior. Furthermore, the article gives the advices on how to strengthen the organization citizenship behavior of the employees.