中文摘要：

为提高半导体企业的客户服务质量,研究半导体产业多工厂多阶段生产供应链系统和多客户关系、多产品市场环境下的订单承诺（Available-to-Promise,ATP）优化问题.以利润和客户满意度为目标,充分利用半导体产品之间的替代性,建立基于线性规划的高级ATP系统.该系统应用优化软件OPL将模型中的内容转化为OPL语言.仿真实验表明,该方法能帮助半导体企业提高订单响应速度,做出可靠ATP决策.

英文摘要：

To improve the customer service quality for semiconductor enterprises, the optimization on advanced Available-to-Promise（ATP） system which is based on multi-plant and multi-phrase supply chain system under the multi-customer and multi-product environment is studied. Taking the profit and customer satisfaction as object, the advanced ATP system is developed based on linear programming by taking full advantage of the substitution character among semiconductor products. The system makes use of the optimization software OPL to convert the content of the model into OPL language. The simulation experiment indicates that the method can help semiconductor enterprises to improve order response speed and make reliable decision on ATP .