中文摘要：

为了向e—Learning环境中的学习者提供符合其个性化需求的学习服务，结合本体论具有概念和关系定义明确的特性，提出了e—Learning环境中学习者的个性化情形本体模型和相应的学习者个性化服务处理方法，该方法综合考虑了学习者的认知状态和学习偏好，进行个性化的答疑和进一步学习的内容推荐。采用该方法实现的原型系统实验表明，可使学习者的学习更有针对性，可更及时有效地消解疑惑，从而提高了学习者的学习效果和效率。

英文摘要：

To provide learners in e-Learning environments with learning services that fit their personalized requirements, pressnted a personalized situation ontology model for learner and its relative personalized service processing method, which combined the characteristics that ontology could define concepts and relations clearly. In this method, proceeded the learner＇ s personalized doubt solution and his/her further learning content recommendation, which took account of learner＇ s cognition states and learning hobby. Experiment results from the prototype system running show that the method can make the learners learn more pertinent materials, clear up doubts more effectively, and can improve the learner＇ s learning effect and efficiency.