以企业信息技术采纳过程阶段划分为依据,借鉴软件开发过程能力成熟度模型CMM,构建企业信息技术采纳能力成熟度模型,对模型等级划分和特征及关键过程域、关键实践进行分析,运用变权模糊理论建立企业信息技术采纳能力成熟度等级测度方法.以西部某企业为例,对其信息技术采纳能力成熟度等级进行测度,结果表明方法合理、有效,可为优化和提升企业信息技术采纳能力提供依据.
Based on the study of information technology adoption capability and using the capability maturity model(CMM) in the process of software development, an enterprise information technology adoption capability maturity model is built, with the capability maturity level, the responding level features, key process areas, and key practices analyzed. And also, an evaluation model of capability maturity is constructed based on the variable weight method and fuzzy theory. The model is tested with an example of an enterprise in the western area. The method proves to be effective and reasonable, which can be used as the guidance for the optimization of the enterprise information technology adoption capability.