对员工的组织身份进行管理已成为组织管理员工的一个重要手段,但学术界对于组织身份的形成过程仍存在身份管制和身份作业两种不同的观点。为进一步解释身份形成过程,在身份整合模型的基础上,采用探索性案例研究方法,通过对管理者工作经历的深入挖掘和解读,探讨组织身份形成过程中身份管制与身份作业这两种机制的具体作用方式和相互关系。研究结果表明,身份管制与身份作业的互动实际是在身份-角色博弈平台上发生的,个人与组织围绕组织角色设定应被遵循还是更新不断互动,最终实现个人的组织身份与组织的身份的共同成长。
Although managing organizational identities of employees has been becoming an impor tant means of organizational control, academics cannot achieve agreements on the issue about how the organization identity is formed. Drawing upon Alvesson and Willmott's (2002) discussion, this paper further exposes the dynamic interaction process of identity work and identity regulation through an exploratory case study, in which a group of managers' work experiences were investigated and interpreted in depth. Findings reveal that the interaction between identity work and identity regulation is actually a negotiation between organizations and individuals on whether identity definitions or role definitions should be obeyed or updated, and the personal development as well as the organizational development could be achieved through this continual negation and improvement process.