不当督导是指员工对于主管持续地表现出语言性或非语言性敌意行为的程度的知觉。相关的实证研究表明主管的不当督导行为对员工心理及行为反应、员工工作态度以及绩效等诸多变量均存在一定的影响;而主管的心理契约违背及不公正知觉、下属的某些特征以及行业环境的不确定性等因素则对不当督导具有一定的预测力。今后的研究还有必要加强对不当督导的预防和干预等六方面问题的探讨。
Abusive supervision was defined as subordinates' perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact. Studies have indicated that abusive supervision is related to a host of outcome variables, including psychological and behavioral outcomes as well as effectiveness of employees and organizations. Factors such as supervisors' perceptions of injustice and contract breach and some characteristics of subordinates and industrial environment are significantly predictive of abusive supervision. This paper summarized the theories and studies on abusive supervision in the domain of OB, and pointed out some prospects for the future research such as the preventing and intervening mechanism of abusive supervision.