具有不同知识和专长的团队成员之间的合作与协调对团队绩效非常重要。作为团队处理和组织知识的一种方式,交互记忆系统能够整合成员的分布式专长以解决团队知识协作问题。从而使团队有效运行。虽然国内外不乏对团队交互记忆系统影响因素的研究,但关于变革型领导对团队交互记忆系统的影响是现有研究欠缺的。变革型领导不仅影响团队成员的交流和互动,而且影响团队知识的获取与共享,对团队认知结构的建立和运用起着引导作用。240位企业员工的实证研究发现,变革型领导对团队交互记忆系统的专长、可信和协调维度具有显著的正向影响,团队信任和团队反思对变革型领导与团队交互记忆系统各维度的关系具有完全中介作用。
Teamwork and coordination among team members with different knowledge and expertise are of vital importance to team performance. As teams process and organize knowledge, the transactive memory system combines members' distributed expertise in an attempt to solve the problem of knowledge coordination in teams, thereby allowing the teams concerned to perform effectively. Although several studies have been conducted concerning the factors influencing the team's transactive memory system, little research has been reported on the effect of transformational leadership on the team's transactive memory system. Transformational leadership influences not only the communication and interactions among team members, but also the acquisition and sharing of team knowledge, which plays a key role in shaping and utilizing the team's cognitive structures. Result from a study of 240 company employees indicated that transformational leadership positively affected three dimensions of the team's transactive memory system (i. e. specialization, credibility and coordination). Moreover, the relationships were fully mediated by team trust and team reflexivity. Implications for research on the team's transactive memory system and means to develop a mature team transactive memory system by transformational leadership were also discussed.