中文摘要：

文章针对目前数字档案服务质量无法进行量化的问题，提出利用多层次分析法分析用户在使用数字档案过程中的用户体验评估模型。将无法定性的指标量化成数值，计算得出各评价指标在用户体验评估中的权重，通过一致性检验计算评估权重的可信度。以用户体验为中心，通过权重计算找出在使用电子档案资源过程中影响用户体验的主要因素，结合数字档案的使用说明计算过程，为数字档案资源的建设，提升数字档案资源的服务提供参考方法、

英文摘要：

Digital archives for the current problem service can not quantify, analyze the user in the use of digital archives during use User Experience Evaluation Model of AHP. Will not be able to quantify the value of qualitative indicators, obtained the right of each index in the user experience evaluation weight. To the user experience as the center, right by the weight calculation to identify the main factors that affect the user experience in the use of electronic archival resources process. For the construction of digital archives, enhance the services of digital archives resources.