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参照群体对中国消费者海外旅游购物趋同行为的影响
  • ISSN号:1007-7588
  • 期刊名称:《资源科学》
  • 时间:0
  • 分类:F59[经济管理—旅游管理;经济管理—产业经济]
  • 作者机构:[1]陕西师范大学旅游与环境学院,西安710119, [2]河西学院历史文化与旅游学院,张掖734000
  • 相关基金:国家自然科学基金项目(41271157); 国家旅游局青年旅游专家培养计划(TYETP201343); 中央高校基金项目(GK201505105)
中文摘要:

随着中国出境旅游的高速发展,购物成为中国消费者海外旅游过程中必不可少的一个环节,受群体影响的跟风购买又是其突出表现形式。本文通过2×2×2组间因子实验法,分析了参照群体(亲友vs.旅行社)、品牌来源国形象(高vs.低)和产品销量(高vs.低)对中国消费者海外旅游购物趋同行为的影响,同时考察了三者之间可能出现的交互作用。实验结果表明:1参照群体与产品销量对中国消费者海外旅游购物趋同行为均有显著影响;2参照群体与品牌来源国形象对中国消费者海外旅游购物意愿均有显著影响;3参照群体与品牌来源国之间交互效应因产品属性的不同而不同,享乐型产品交互效应显著,功能型产品交互效应不显著;4参照群体与产品销量的交互效应在不同属性的产品之间均不显著。上述结论说明,中国消费者海外旅游购物过程中易受参照群体的影响,而这种影响重点在品牌来源国维度上发生,且不同参照群体、品牌来源国形成的购物趋同因产品属性的不同而存在差异。最后,本文对结论中出现的不一致结果进行了讨论,并指出了进一步研究的方向。

英文摘要:

With the rapid development of Chinese outbound tourism, shopping has become an indispensable part during the process of Chinese consumers' overseas travelling, whose typical manifestation is that consumers are influenced by the shopping behavior of the group and blindly follow the group's way of shopping. To study the conformity behavior of Chinese tourists' overseas-shopping, based on a 2 × 2× 2 multiple-factor experiment, we explored the effect of three independent variables on overseas-shopping conformity behavior of Chinese tourists: reference group (friends vs. travel agency) ; image of brand-originating countries (high vs. low) and sales volume (high vs. low). We investigated interactions between these three factors and found that both reference groups and sales volume influence the conformity behavior of Chinese tourists' overseas-shopping. Reference group and the image of brand-originating countries influence the purchase intention of Chinese tourists' overseas-shopping. The interaction between reference groups and the image of brand-originating countries varies depending on product attributes: the interactive effect of hedonic product is significant, and the utilitarian product is not. The interaction between reference groups and sales volume do not influence hedonic products and utilitarian products. Chinese tourists are influenced by reference groups, particularly on the dimension of brand-originating countries when Chinese tourists go shopping abroad. There are differences between conformity behaviors resulting from reference groups and brand-originating countries due to various product attributes. In terms of theory, reference group theory is applied to the research of behavior of Chinese tourists' overseas-shopping, which offers a localized analysis perspective to obtain a better understanding of conformity behavior of Chinese tourists' overseas-shopping. In terms of practice, it is of particular significance for managers of tourism enterprises to establish appropriat

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期刊信息
  • 《资源科学》
  • 中国科技核心期刊
  • 主管单位:中国科学院
  • 主办单位:中国科学院地理科学与资源研究所
  • 主编:成升魁
  • 地址:北京安定门外大屯路甲11号
  • 邮编:100101
  • 邮箱:zykx@igsnrr.ac.cn
  • 电话:010-64889446
  • 国际标准刊号:ISSN:1007-7588
  • 国内统一刊号:ISSN:11-3868/N
  • 邮发代号:82-4
  • 获奖情况:
  • 国内外数据库收录:
  • 日本日本科学技术振兴机构数据库,中国中国人文社科核心期刊,中国中国科技核心期刊,中国北大核心期刊(2004版),中国北大核心期刊(2008版),中国北大核心期刊(2011版),中国北大核心期刊(2014版),中国北大核心期刊(2000版)
  • 被引量:42316