量化并落实ERP项目实施中各合作方的风险分担责任是有效控制风险的重要手段。论文从风险控制的视角出发,针对ERP项目实施中存在的各类风险,通过采用相关文献统计分析,结合ERP实施企业相关人员现场访谈等方法,建立了ERP项目风险分担指标体系。在对四种主要风险分担方法比较的基础上,选用模糊层次分析法构建了ERP项目风险分担模型,依据ERP项目实施中风险分担指标获取特点,将三角模糊数引入到模型的求解过程中。研究成果为有效控制ERP项目实施风险提供了理论依据。
It is effective to control risks in the implementation of Enterprise Resource Planning(ERP) project through quantifying and practicing the responsibility on each risk - sharing party. From the perspective of risk control, a risk - sharing index system for ERP project with a focus on various risks in ERP, which involved the statistical analysis of relevant literature and the inter- views for ERP practitioners, is created. Further, with a comparison of four main risk - sharing approaches, a risk - sharing model for ERP project is established based on Fuzzy Analytic Hierarchy Process(FAHP). ,~zld catering to the features of data acquisi- tion for the given risk - sharing index system, triangular fuzzy numbers are introduced in the computing process. Thus, the risk - sharing model in ERP project provides the theoretical basis for the effective risk - control in ERP research and implementation.