欢迎您！东篱公司
退出
-
申报数据库
-
立项数据库
-
成果数据库
-
项目获奖数据库
中文摘要：
这篇文章考虑产品、用餐环境、服务等因素,建立了顾客满意度模型,提出了相应的研究假设。借助于合肥市某中式快餐店的调研数据,利用因子分析、回归分析等方法,进行了模型的实证研究。结果表明：模型中考虑的三个影响因素对顾客满意度具有显著影响。其中,产品对满意度的影响最大。
英文摘要：
A model of customer satisfaction was built and the corresponding hypotheses were put forward based on the factors like fast-food restaurant products,dining environment,service.Based on the data from a Chinese fast-food restaurant in Hefei,an empirical study on the model was conducted by factorial analysis,regression analysis etc.It shows that the product of fast-food restaurant has the most significant effect on customer satisfaction,compared to dining environment and service.
同期刊论文项目
同项目期刊论文
The combination of dependence-based interval-valued evidential reasoning approach with balanced scor
Integrating gray system theory and logistic regressioninto case-based reasoning for safty assessment
Single-machine scheduling problem with resource dependent release dates to minimise total resource-c
Parallel machine scheduling problem to minimize the makespan with resource dependent processing time
An argument-dependent approach to determining OWA operator weights based on the rule of maximum entr
Consumer preference prediction by using a hybrid evidential reasoning and belief rule-based methodol
Applying a belief rule-base inference methodology to a guideline-based clinical decision support sys
Integrating classification capability and reliability in associative classification: A beta-stronger
Analyzing the applicability of Dempster’s rule to the combination of interval-valued belief structur
ASSESSMENT OF STRATEGIC R&D PROJECTS FOR CAR MANUFACTURERS BASED ON THE EVIDENTIAL REASONING APPROAC
期刊信息
位置：