本文利用Liker五级量表对陕西、甘肃162户农户小额信贷满意度及其影响因素作了调查研究。研究结果表明,农户对农村信用合作社小额信贷业务整体上比较满意,小额信贷已经成为农户重要的筹资渠道。具体来看,农户对于信用等级的评定、还款方式、小额信贷的作用等表示满意,但对贷款授信额度、偿还期限设计、贷款手续、利率和贷款的可获得性等方面不太满意。
We made an investigation of satisfaction and influencing factors in Shan Xi and Gan Su Province peasant household microfinance by using Liker five-grade quantity form.It showed that the peasant household microfinance of rural credit cooperative had gotten the rather satisfactory result,which had been the important financing channel for peasants.However,there were still many aspects which could not be satisfied.