目的地形象因其对目的地发展具有重要意义而成为热点研究领域,然而目的地形象在时间序列上的演进过程尚未得到揭示。采用自我民族志的研究方法,以杭州为目的地探讨目的地形象的演进过程,结果发现:目的地形象的演进过程可分为六个阶段,即基于目的地的本体形象阶段、目的地营销组织建构的策划形象阶段和基于旅游者主观建构的原生形象阶段、经过信息搜寻后的强化形象阶段、访问目的地过程中演进而来的经过修正的复合形象阶段、结束目的地访问后再度演进而来的经过时间筛选的积淀形象阶段,其中积淀形象是下一轮目的地形象演进的原生形象,目的地形象演进的各个阶段的主体、形成方式、形成标准、特征以及是否异化都有所差异。研究初步揭示了目的地形象演进变化的理论框架,能够为动态塑造和提升目的地形象提供参考。
Destination image has been a hot research area for 40 years because of its great im- portance for the development of destination and has gain great achievement. However, the evolu- tion process of destination image hasn't been revealed yet. This paper explores evolution process of destination image based on auto-ethnography with Hangzhou as a case study. Research shows that the evolution process of destination image can be divided into six different stages, namely, ontic image, planning image, original image, enhanced image, complex image and accumulated image, all of which are different in subject, formation process, formation criteria, etc. This pa- per helps to form the theoretical frame of evolution of destination image and provides a reference to the formation and enhancement of destination image.