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叠音品牌名称对消费者知觉和偏好的影响
  • ISSN号:0439-755X
  • 期刊名称:《心理学报》
  • 时间:0
  • 分类:B849[哲学宗教—应用心理学;哲学宗教—心理学] F713.55[经济管理—市场营销;经济管理—产业经济]
  • 作者机构:[1]武汉大学经济与管理学院,武汉430072, [2]青少年网络心理与行为教育部重点实验室,武汉430079, [3]华中师范大学心理学院,武汉430079
  • 相关基金:国家自然科学基金重点项目(71532011),国家自然科学基金面上项目(71272226),中国博士后科学基金资助项目(2016M592394)资助. 致谢:感谢东芬兰大学刘关婷对英文摘要做出的贡献,感谢合肥师范学院何青青老师、合肥工业大学张贤老师在数据收集过程中提供的帮助,感谢匿名审稿人提出的宝贵意见.
中文摘要:

品牌名称是重要的品牌资产,在传递品牌价值、构建品牌形象和凸显品牌特征的过程中起到关键作用。以往研究发现,品牌名称的语义特征和语音特征都会对消费者知觉和偏好产生影响,但少有研究考察品牌名称语音特征中叠音的作用。本研究将从婴儿图式的角度,基于刻板印象内容模型,通过4个实验考察叠音品牌名称对消费者知觉和偏好的影响,并检验元音特征和产品类型的调节作用。研究结果表明:(1)与非叠音品牌名称相比,叠音品牌名称会让消费者觉得该品牌更像婴儿,进而感觉该品牌更加温暖,但是能力更低。(2)叠音对于消费者温暖知觉的影响受到元音特征的调节。当品牌名称中含有前元音时,叠音对于温暖知觉的影响会削弱。(3)叠音对于消费者偏好的影响受到产品类型的调节。对于享乐型产品,消费者更偏好叠音品牌名称;对于实用型产品,消费者更偏好非叠音品牌名称。本文为品牌名称的设计提供了指导,同时也丰富了婴儿图式和刻板印象内容模型的理论内涵。

英文摘要:

Brand name is significant brand equity. It plays a vital role in delivering brand value, building brand image and highlighting brand characteristics. Previous research found that the semantic and phonetic features of a brand name would influence consumers' perception and preference. There is rarely any research paid attention to the function of repeated two-syllables. From the perspective of baby schema and based on stereotype content model, this study examined the effect of repeated two-syllable brand name on consumers' perception and preference and verified the moderating effects of vowel features and product type. We investigated the effect of repeated two-syllable brand name on consumers' perception through 3 studies and 4 experiments. Study 1 examined the effect of repeated two-syllable brand name on baby schema and warm-competence perception by 2 experiments. Experiment 1 conducted single factor experiment(repeated and non-repeated) with 72 valid participants, including 29 males and 43 females, averaging 20.29 years of age. Compared to non-repeated ones, the results of the experiment suggested, repeated two-syllable brand names were more baby-like evaluated by consumers. Experiment 2 also used single factor experiment design(repeated and non-repeated). 263 valid participants were obtained, including 120 males and 143 females, averaging 21.74 years of age. The results showed that repeated two-syllable brand name was more likely to be regarded as baby with more warmth and less competence. And baby schema mediated the repeated two-syllables and warmth-competence perception. Study 2 looked into the moderation of vowel features between repeated two-syllable brand name and consumers' perception. We adopted a 2(repeated vs. non-repeated) × 2(vowel and non-vowel) double factors between subjects design with 253 valid participants, including 203 males and 50 females, averaging 18.52 years of age. The results of the study indicated that the effect of repeated two-syllables on consumers' warm

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期刊信息
  • 《心理学报》
  • 北大核心期刊(2011版)
  • 主管单位:中国科学院
  • 主办单位:中国心理学会 中国科学院心理研究所
  • 主编:张侃
  • 地址:北京市朝阳区林萃路16号院
  • 邮编:100101
  • 邮箱:xuebao@psych.ac.cn
  • 电话:010-64850861
  • 国际标准刊号:ISSN:0439-755X
  • 国内统一刊号:ISSN:11-1911/B
  • 邮发代号:82-12
  • 获奖情况:
  • 国内外数据库收录:
  • 日本日本科学技术振兴机构数据库,中国中国人文社科核心期刊,中国中国科技核心期刊,中国北大核心期刊(2004版),中国北大核心期刊(2008版),中国北大核心期刊(2011版),中国北大核心期刊(2014版),中国国家哲学社会科学学术期刊数据库,中国北大核心期刊(2000版)
  • 被引量:33136