根据开放式创新原理和长尾理论,阐述众包系统的运作机理,提出了众包系统能力概念,从发包方、网络平台及社会大众3个方面构建了众包能力三螺旋模型。构建了企业层面的众包能力评价指标体系,从企业搜索获取能力、吸收同化能力、商业化能力、研发投入能力、创新生产能力及创新管理能力6个方面进行了评价指标选取,给出了测度众包系统能力的模糊积分评价方法与步骤。
According to the principle of open innovation and the long tail theory,we discuss the operation mechanism of crowdsourcing system and put forward the concept of crowdsourcing system capability.Then,we build the triple helix model of crowdsourcing capability from requestors,platforms and public three aspects.Further,we design a complete evaluation index system of crowdsourcing capability for enterprises.In this index system,we select six aspects abilities,including search acquisition capability,absorptive assimilation capability,commercialization,resource investment capability,innovation production capability and innovation management capability.Finally,we give the fuzzy integral method and steps to measure crowdsourcing system capability.