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中文摘要：
离岸服务外包已经成为企业界关注的热点,服务外包承接地的选择直接影响着外包项目的实施效果。利用UTADIS分类法中的分类规则和效用函数形式,构建了一个划分离岸服务外包承接地的多准则分类模型。该模型考虑到离岸服务外包环境的复杂性和发包决策者认知的有限性,允许决策者提供关于服务外包承接地的不完全分类信息,并根据这些分类信息对外包承接地分类。最后,采用A.T.Kearney公司2009年的全球服务区位指数数据,对50个服务外包承接国进行了分类,分类结果说明了方法的可行性。
英文摘要：
In offshore service outsourcing,the outsourcing location decision directly affects the outsourcing outputs.Based on the classification rule and the utility function form in UTADIS method,a multi-criteria classification model is proposed for the location decision of offshore service outsourcing.Considering the complexity of the decision context and the cognitive limitation of the decision makers,the model allows the decision makers to provide incomplete classification information on the offshore countries.Moreover,the global services location index in 2009 from A.T.Kearney is used in the proposed model to illustrate the classification process of 50 offshore countries.The results show the feasibility of the proposed model.
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