中文摘要：

城市居民用水价格情绪受水价调整幅度、认知水平、用水习惯、水价变化敏感程度、用水行为、政府政策导向等外部性因素所影响。根据影响因素，构建城市居民生活用水价格－情绪驱动模型，选取青岛市三区为研究对象．借助接受指数公式，给出不同价格水平下居民用水情绪状态值，量化不同水价区间内价格调整对居民情绪的作用程度．分析得出，在不包括污水处理费的基础上，现阶段青岛市调查区居民用水价格可接受上限是3．96元／m3．对比青岛市2015年实行的阶梯水价，第二阶梯价格4．65元／m3（含1元污水处理费），可覆盖97．8％以上的城市居民用水户,当前水价定价合理，仍具备一定的提升空间．

英文摘要：

Urban resident living water price emotion is impacted by water price regulation scale, cognitive level, water usage habit, water price change sensitiveness, water usage behavior and governmental policy guidance. According to the impact factors, this article builds urban resident living water price-emotion driving model, selects three districts as studying objectives, gives resident water emotion value under different price level by receiving index equation, and makes quantization for the effect degree of price regulation under different water price zone on resident emotion. The analysis shows that the current ac- ceptable upper limit is 3.96 yuan/m3 without the waste water disposal charge, compared with the latitude water prices in Qingdao in 2015, the second latitude price is 4.65 yuan/m3 （including 1 yuan for waste water disposal charge）, which covers more than 97.8% urban resident living water household, the current water pricing is reasonable and there is still some increase space.