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中文摘要：
就用户感知度,期望值等,从用户心理需求这个根本基点出发,深入挖掘用户对电子资源的需求和行为倾向,同时,进行实证调查分析。以沈阳农业大学图书馆为研究对象,研究评价沈阳农业大学图书馆数字电子资源服务发展现状及服务质量,与此同时,对图书馆员素质等提出相关建议,以此作为沈农图书馆日后开展工作的参考。
英文摘要：
The article is going to study the users＇ psychological needs on their perception and expectation as well as dig users＇ needs inclination deeply. Besides, by empirical study, the investigation questionnaire statistics and evaluates Shenyang Agricultural University library perceived service quality. At the same time, by the other questionnaire, that is, factors which influence the staff to carry out services, the author makes a final conclusion of the Shenyang Agricultural University library perceived evaluation.
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