从社会认知理论的视角来探讨网络社会支持和网络人际信任的关系,并在此基础上提出了一个有调节的中介模型,考察网络社交效能的中介作用以及自尊的调节作用。采用整群抽样法对432名大学生进行问卷调查,结果表明:(1)网龄对网络人际信任有显著的负向预测作用;网络社会支持对网络人际信任具有显著正向预测作用;(2)网络社交效能在网络社会支持与网络人际信任的关系中起部分中介作用;(3)网络社会支持通过网络社交效能对网络人际信任的间接效应受到自尊的调节。对高自尊个体而言,网络社交效能起部分中介作用;对低自尊个体而言,网络社交效能的中介效应不显著,网络社会支持对网络人际信任只有直接作用。
Based on social cognitive theory,this study constructed a moderated mediation model to examine whether online social efficacy mediated the relation between online social support and online interpersonal trust,and whether this mediating process was moderated by self-esteem. Based on cluster sampling,432 college students were recruited to participate in this study. The results indicated that:( 1) internet age significantly negatively predicted online interpersonal trust; and online social support significantly positively predicted online interpersonal trust;( 2)online social efficacy played a partial mediating role between the online social support and internet interpersonal trust;( 3) the mediation of online social efficacy was moderated by self-esteem. In the term of high self-esteem individual,online social efficacy played a partial mediating role. But for individuals with low self-esteem,the mediating effect of online social self-efficacy was not significant,and online social support only had direct effect on online social support.