针对服务型制造的一些新特征,提出了服务型制造资源计划体系的研究框架,主要包括以下几个方面的研究内容:考虑顾客参与和体验影响的预测;以服务模块化和物料需求计划为基础的服务和物料综合需求计划;考虑顾客参与和体验以及参与者行为的计划和调度问题,特别是顾客的参与和体验变化导致的online能力分配和调度问题。
The framework for resource planning of service-oriented manufacturing was studied in this paper.Therefore following new resource planning issues need to be studied under service manufacturing mode:the forecasting including the impact of customer participation and experiences;services and materials comprehensive requirements planning based on service modularity and material requirements planning;planning and scheduling problems considering customer participation and experiences,and other customer behaviors,and,specially,online scheduling influenced by the results of customer participation and experiences.