目的:分析医保拒付原因,并提出合理化建议,为定点医院加强管理提供参考依据。方法:分析武汉市某三甲医院2015年医保拒付情况,进行分类汇总,采取前后对照研究,分析干预前后医保拒付金额的变化。结果:干预前,医保拒付金额211185元,拒付率1.69%。通过一系列干预措施,医保拒付得到有效控制,并逐步下降,拒付金额最低下降至20637元,拒付率最低下降至0.16%,下降率为90.23%。结论:医保拒付管理是一项连续性、不间断的工作,贯彻落实医保政策、严格病案书写制度可以逐步稳定地规范医院管理,降低医保拒付,模拟智能审核程序则是一种有效的管理工具,是有效降低医保拒付的直接手段。
Objectives:To analyze the reasons of medical insurance funds refuse to pay and put forward reasonable suggestions and to provide reference for strengthening the management of medical insurance contracted hospital. Methods:Materials of health insurance withhold payment from 2015 were collected in a top tertiary hospital. Dates were classified and changes before and after intervention were comparatively analyzed. Results:Before the intervention, the amount of health insurance withhold payment is $211185, the rejection rate is 1.69%. Through a series of measures, the amount of withhold payment have been gradually decline. The minimum amount of health insurance withhold payment is $20637 and the lowest rejection rate is 0.16%, decreased is 90.23%. Conclusions: The management of health insurance withhold payment is a continuous work. Strict implementing medical insurance policy and medical record writing can gradually standardize hospital management and decrease the amount of withhold payment. Simulative computer audit program is a kind of effective tool to direct reduce the health insurance withhold payment.