中文摘要：

针对当前服务器应用的海量增加，能源的不断紧缺，而传统的IT服务管理低效、单一、资源浪费以及在复杂的组合优化类问题上的不足，提出了一种基于云计算的IT运维管理与服务模式创新的研究．该方法立足于云计算应用环境，建立在Web2．0、ITIL V3．0和SOA架构体系之上，以云服务资源库为核心，结合现有传统IT运维管理技术及云计算平台管理优势．该研究则侧重从绿色环保节能这一方面来研究该方法的节能性与市场需求必要性．

英文摘要：

With the issues of the great increasing of the current server application and the energy shortage, yet inefficient management, resource waste and combinatorial optimization in traditional IT service management, this paper explores the IT operations management and service mode based on cloud computing. Established on the system of web 2.0, the V3.0 of ITIL and SOA, this method takes cloud service resource as the core in the environment of cloud computing applications, combining the present management technology of traditional IT operations and advantages of cloud computing platform management. The focuses of the study lie on explore the mode＇s saving energy and the necessity of market demand in the view of green environmental protection.