中文摘要：

通过引入故障修正系数的概念，将失效模式影响分析（FMEA）整合于质量功能展开（QFD）中。建立了整合流程，解决了传统质量功能展开（QFD）在由顾客需求向技术特征转换时没有考虑失效及其后果影响的缺陷。同时考虑到在进行评价和数据处理时，存在模糊及不确定的信息，将模糊理论应用于该整合模型的系统评价中，用三角模糊数代替精确数，由此可以提高模型的准确度。最后，以起重机减速器的设计应用为例，对模型的有效性进行了验证。

英文摘要：

To solve the problem that fault effects are not considered while using quality function deployment （QFD） to translate customer needs into design requirement, a new integrated model has been proposed with a notion of failure correction factor by which FMEA was introduced into conventional QFD. Fuzzy set theory was also applied to this integrated model by using triangle fuzzy numbers instead of precise numbers. An example of reducer design is also presented to illustrate the proposed framework.