中文摘要：

介绍了天津市自来水集团有限公司在供水运营管理方面的信息化现状，包括管网SCADA系统、GIS、营业收费系统和客服中心管理系统的功能、结构及应用状况；针对目前供水企业在运营管理中存在的问题，提出利用GIS整合自来水运营管理信息资源的建设方案，即通过数据库主键访问、WebServices技术，实现GIS平台上的信息互通和共享，并利用数据挖掘技术，建立信息系统的深层次应用，以辅助企业决策管理。该方案的提出，标志着天津市自来水集团信息化建设又向前迈进了一步，为最终企业优化运营的实现奠定了基础。

英文摘要：

The current status of information construction on water supply operation and management in Tianjin Waterworks is introduced, including the functions, structures and applications of SCADA system, GIS, charge management system and customer service system. To solve the problems in the operation and management, a scheme of integrating all information resources about water supply operation and management by GIS is proposed. That means using the technologies of database primary key and Web Services for information sharing on GIS and establishing deep applications of those systems through data mining for decision and analysis. The scheme is a further step of information construction in Tianjin Wa- terworks and can promote the implementation of optimal enterprise operation and management.