位置：成果数据库 > 期刊 > 期刊详情页
基于服务蓝图的网上零售业感知服务质量
  • ISSN号：1007-7375
  • 期刊名称：工业工程
  • 时间：2013
  • 页码：19-24
  • 相关项目：网络环境下服务运作维护与改进研究
作者： 杜学美|张倩|苏强|
同期刊论文项目
网络环境下服务运作维护与改进研究
期刊论文 120 会议论文 34
同项目期刊论文
开放式两级车辆路径问题建模与多起始点变邻域下降法求解
联络中心任务量平滑预测方法研究
The regularized implied local volatility equations-a new model to recover the volatility of underlyi
Financial Networks with Socially Responsible Investing
Model-independent Evaluation of Tumor Markers and a Logistic-Tree Approach to Diagnostic Decision Su
Constrained Viscosity Solution To The HJB Equation Arising In Perpetual American Employee Stock Opti
Optimal Algorithm for the General Quay Crane Double-Cycling Problem
Scheduling small number of quay cranes with non-interference constraint
Differential Game Analyses of Logistics Service Supply Chain Coordination by Cost Sharing Contract
Competition and efficiency of express service in online shopping industry
A smooth Monte Carlo approach to joint chance-constrained programs
职业差评师的产生机理与治理策略研究——以淘宝C2C交易平台为例
员工学习曲线与人为装配缺陷的关系研究
联络中心人员分配问题的公平性原则
两级车辆路径问题的多起始点变邻域下降算法
一种求解两级车辆路径问题的Memetic算法
基于 Agent 的项目组织和流程模型
Inexact smoothing method for large scale minimax optimization
服务质量约束下网络商店与物流服务商协调模型
云计算下的分布式联络中心服务设计
基于Arena仿真的联络中心运营效率对比研究
WSN与RFID对食品供应链安全溯源的整合研究
联络中心排班问题研究
ERP在中小型企业应用中的现状分析
基于时间研究及KANO模型的在线零售网站设计质量要素研究
应急物流中的累计时间式多车场车辆路径问题研究
突发事件下服务供应链期权与现货市场组合采购决策
单次服务过程中新老顾客质量感知波动的差异分析
公共蓄车场服务质量测评——以上海浦东机场出租车蓄车场为例
基于云遗传算法的MRO服务调度
网购供应链网络竞争与协调若干问题研究
A branch-and-cut approach for the minimum-energy broadcasting problem in wireless networks
Scheduling deteriorating jobs with past-sequence-dependent delivery times
Optimal Decision for Selling an Illiquid Stock
Smooth Value Functions for a Class of Nonsmooth Utility Maximization Problems
An information propagation model considering incomplete reading behavior in microblog
A method for discovering clusters of e-commerce interest patterns using click-stream data
A branch-and-bound algorithm for two-stage no-wait hybrid flow-shop scheduling
Turnpike property and convergence rate for an investment model with general utility functions
Optimization Of Sorting Systems In Destination Distribution Centers Of Business-To-Consumer Courier
Conditional Value-at-Risk Approximation to Value-at-Risk Constrained Programs: A Remedy via Monte Ca
Group Update Method for Sparse Minimax Problems
Optimal Semi-Online Algorithm for Scheduling on Two Parallel Batch Processing Machines
The closed-loop supply chain network with competition and design for remanufacture ability
Overview of supply chain risk management and the current issues of closed–loop supply chain in China
A Hybrid GRASP+ VND Heuristic for the Two-Echelon Vehicle Routing Problem Arising in City Logistics
A mathematics model for quantitative analysis of demand disruption caused by rumor spreading
SIRS Model of Passengers’ Panic Propagation under Self-Organization Circumstance in the Subway Emerg
Scheduling deteriorating jobs on a single machine with release times and rejection
Online scheduling parallel machines to maximize the number of early jobs
The Power of Motivation–Goal Fit in Predicting Entrepreneurial Persistence
Substitution secant/finite difference method to large sparse minimax problems
A robust block-chain based tabu search algorithm for the dynamic lot sizing problem with product ret
Approximation algorithms for parallel machine scheduling with linear deterioration
Bi-objective optimisation for integrated scheduling of single machine with setup times and preventiv
Two-stage hybrid flow shop scheduling with preventive maintenance using multi-objective tabu search
基于Agent消费者行为仿真计算模型构建
服务企业战略联盟中质量控制研究
考虑团队分享和协同效应的团队员工多阶段激励模型
一种具有确定偏好和随机权重的改进蚂蚁系统
考虑消费者偏好的寡头服务商竞争研究
行业视角的服务质量影响因素研究
A Constant Rank Theorem for Quasiconcave Solutions of Fully Nonlinear Partial Differential Equations
Optimal Liquidation in a Finite Time Regime Switching Model with Permanent and Temporary Pricing Imp
Balancing Exploitation and Exploration in Discrete Optimization via Simulation through a Gaussian Pr
Two-machine flow shop scheduling integrated with preventive maintenance planning
The Emergency Medical Service Facilities Location and Scheduling in the Earthquake Disaster
An algorithm designed for improving diagnostic accuracy by setting multi-cutoff values of multiple t
Optimal algorithms for online single machine scheduling with deteriorating jobs
Improving travel efficiency by parking permits distribution and trading
Efficiency comparison of various parking charge schemes considering daily travel cost in a linear ci
基于定性与定量分析的联络中心任务量预测法
RFID 技术在物品跟踪管理和商品防伪中的应用
A heuristic method for two-stage hybrid flow shop with dedicated machines
城市物流中的开闭混合式两级车辆路径问题
政府-企业间质量监管博弈分析
低碳经济下内河班轮航线配船模型与UTA优化方法
基于节点输入策略贝叶斯网络的骨盆骨折分型研究
注重教学中创新能力培养和发散思维训练
RFID技术在物品跟踪管理和商品防伪中的应用
基于混合需求的设施选址问题研究
竞争环境下截流问题的选址-价格模型
考虑采购资金约束的物流服务能力采购决策
网购供应链中的竞争和协调若干问题
拥塞服务网络上的寡头竞争
服务质量双重期望和容忍区间的顾客特征影响研究
期刊信息
  • 《工业工程》
  • 中国科技核心期刊
  • 主管单位:广东省教育厅
  • 主办单位:广东工业大学
  • 主编：陈庆新
  • 地址：广州市东风东路729号广东工业大学
  • 邮编：510090
  • 邮箱：iej@gdut.edu.cn
  • 电话：020-37626037
  • 国际标准刊号：ISSN：1007-7375
  • 国内统一刊号：ISSN：44-1429/TH
  • 邮发代号:
  • 获奖情况:
  • 第三届广东省优秀科技期刊三等奖
  • 国内外数据库收录:
  • 俄罗斯文摘杂志,美国剑桥科学文摘,英国科学文摘数据库,中国中国科技核心期刊,中国北大核心期刊（2008版）,中国北大核心期刊（2011版）,中国国家哲学社会科学学术期刊数据库
  • 被引量:7689