从职场排斥和自我决定理论视角,运用情景模拟实验研究方法,考察了员工反生产行为(CWB)的心理机制.结果发现,职场排斥对人际和组织CWB均具有显著影响,被排斥者的这两种CWB均显著高于被接纳者;职场排斥对归属感、自主感和胜任感具有显著影响,被排斥者三种基本心理需要满足水平均显著低于被接纳者;归属感、自主感和胜任感对职场排斥与人际CWB间关系的完全中介效应显著,归属感和胜任感对职场排斥与组织CWB间关系的完全中介效应显著.这些研究结果有助于从动机资源的积极心理学视角理解CWB,并对通过日常管理满足员工基本心理需求,以减少CWB具有现实意义.
Building on self-determination theory(SDT) and incorporating the recent work of workplace ostracism, this re-search examined the psychological mechanism of counterproductive work behavior(CWB) using an experimental design based on scenarios. Results suggest that workplace ostracism had significant effects on both interpersonal and organiza-tional CWBs, with exclusion group having significantly higher CWBs than inclusion group; workplace ostracism had sig-nificant effects on the satisfaction of the basic psychological needs for autonomy, competence and relatedness, with exclu-sion group having significantly lower satisfaction levels than inclusion group on these three needs ; the satisfaction of the needs for autonomy, competence and relatedness had significant mediating effects between ostracism and interpersonal CWBs, while the satisfaction of the needs for competence and relatedness had significant mediating effects between ostra- cism and organizational CWBs. These results contribute to the understanding of CWB from the positive psychology per-spective of motivational resources and had important practical implications.