中文摘要：

针对传统花卉销售模式效率低、知名度不高等缺点，设计并构建了基于B／S架构的网络花卉销售管理系统。消费者在网络上浏览网页、选购花卉，可通过银行卡、支付宝等付款方式完成交易。该系统包含花卉销售、新闻动态、花卉租赁、留言板、花卉服务几大模块，其中花卉服务模块是该系统的创新点，通过该模块用户可及时应对花卉出现的异常状况。因具有营运成本低、用户范围广、无时空限制、用户直接五动交易等优点，故网络销售模式比传统花卉销售模式更具竞争力，为花卉行业带来了无限商机。

英文摘要：

In view of the disadvantages of low efficiency and low popularity of traditional flower sales mode, the online flower sales system based on B/S architecture was designed and constructed. The customers can choose what they want to buy by brows- ing the Web pages on Internet, and then complete the payment transaction through their bank card or Alipay. The system in- cludes several modules such as flower sales, news about flowers, flowers leasing, message board and service for flowers, among which the module of service for flowers is the highlight of the system, and with which the customers can promptly deal with the abnormal situation of the flowers. Because of its low operating cost, wide range of customers, no space-time limit, direct interac- tion trading, etc, the network sales mode is more competitive than the traditional flower sales mode. Therefore, it has brought about unlimited business opportunities for flower industry.