基于服务创新和知识管理理论,以山西省知识密集型服务业企业为研究对象,利用主成分分析法和回归分析法验证了知识共享和服务创新绩效的关系,最后得出知识共享过程中的双方能力、共享环境、内隐知识、专业知识对服务创新绩效有着显著的正相关关系,进而提出提高KIBS企业共享效果和创新绩效的建议。
Based on the service innovation and knowledge management, viewed the KIBS enterprises in Shanxi as research object, it empirically studies the relationship between knowledge sharing and service innovation performance by the methods of factor analysis and regression analysis. The results show that the ability of both sides, shared environment, tacit knowledge, and professional knowledge in the process of knowledge sharing, which were significantly and positively associated with service innovation performance. And then the research puts forward suggestions promoting sharing effect and innovation performance in KIBS.