中文摘要：

基于利益相关者理论,运用产出导向的SBM-DEA对国内外15家航空公司的企业社会责任效率进行测算。研究结果显示：国内的航空公司企业社会责任效率不及国外发达国家航空公司的企业社会责任效率;国内规模大的航空公司企业社会责任效率不及相对规模小的航空公司企业社会责任效率;所有的无效决策单元都在员工总人数投入指标出现冗余现象,大部分的无效决策单元在二氧化碳减排量和正点率两个产出指标有产出不足现象。

英文摘要：

This paper measures the efficiency of 15 airlines at domestic and foreign from stakeholder perspective. The result shows that, the corporate social responsibility efficiency of domestic airline is lower than foreign airline ; correspond to large scale airline, small scale airlines has higher social responsibility efficiency at domestic ; all inefficiency DMU exist staff input redundancy and most inefficiency DMU has the phenomenon of carbon dioxide emissions and on time performance outputs insufficiency.