针对企业履行社会责任的现实困惑与理论争议,文章从消费者社会价值分析出发,探讨义利统一的企业社会责任实现条件与实践模式,提出“识别和选择消费者社会价值”、“企业创新实践”和“盈利性评估”的战略行动框架,并基于“天府农业信息网”的本土案例剖析了这一战略模式及其效果.文章的研究为中国社会转型背景下企业实践社会责任提供了一个基本的分析工具,同时也为未来的战略性企业社会责任研究提供了有益借鉴.
Aiming at the debate of corporate social responsibility, we develop a practice mode based on analysis of consumers' social value, which connects CSR with corporate profits directly. This mode requests firms identify consumers' social value, develop new methods and analyze profitability. Such efforts, not only solve social problems but also create the foundation for more affluent and dynamic markets, which ultimately produce greater profits for business.