在已有文献基础上,依据团队循环阶段模型,把团队发展过程分为三个阶段:过渡阶段、行动阶段和人际阶段,对每个阶段选择了具有代表性的团队过程变量,提出信任对团队绩效影响机制的概念模型,并基于持续性团队进行了实证分析。研究发现,对于持续性团队,信任对团队绩效有显著的影响,且团队自省、团队监督和团队努力三个变量在二者关系中起完全中介作用,研究结果对于持续性团队的管理具有重要的启示意义。
On the basis of team processes framework, team processes are divided into three phases, i.e. transition phase processes, action phase processes, and interpersonal processes. Then representative team processes are selected and a multiple mediator model which transmits the positive effects of trust to team performance is proposed. Then empirical studies of ongoing teams' data are given. It is found that trust has the significant influence on the team performance in ongoing teams. Team reflexivity, team monitoring, and team effort are the mediator variables between them. The results possess the important enlightment for the management of ongoing teams.