目的探讨无陪化护理在减少病区"红灯数"中的作用。方法自行设计问卷,在无陪化护理开展前后各2个月,对拟开展无陪化护理的试点病区,由护士记录每天的"红灯"数及原因,统计护士分管病人数,并了解研究期间986名住院患者满意度。结果无陪化护理前,信号灯使用率为人均1.34次,无陪化后,使用率0.39次;输液过程中"信号灯"呼叫频次最高,无陪化后,输液呼叫频率明显降低,由0.68减少到0.38;护士平均护理病人数,无陪化护理前为16.77人,无陪化护理后为8.09人;无陪化护理前试点病区患者满意度平均为92.73%,无陪化护理后满意度为98.91%。结论无陪化护理在改进护理服务、提高护理质量、提升患者满意度等方面起到了重要作用。
Objective To study the effect of no company nursing for reducing the number of red lights in ward. Method 986 patients during hospitalization was surveyed by self-designed questionnaire two months after implementing no company nursing in wards.the number of red lights in ward and the reason,patients' satisfaction was recorded and analyzed by nurse.Result The average number of red lights used by every patient from 1.34 times before implemented no company nursing reduced to 0.39 times.The lighting frequency of signal lamp calling for care was the highest during transfusion.The frequency also from 0.68 decreased to 0.38 after nursing without company.The number of patients cared by each nurse reduced significantly from 16.77 to 8.09.while the degree of satisfaction in the ward without company was increased from 92.71% to 98.91%.Conclusion No company nursing could refine the nursing service.improve patient satisfaction,promote the quality of care,and create a good social benefits.