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Relative importance and combined effects of attributes on customer satisfaction
  • ISSN号：0264-2069
  • 期刊名称：Service Industries Journal
  • 时间：2014.4.1
  • 页码：550-566
  • 相关项目：基于社会化媒体的谣言受众反应分析方法及干预策略研究
作者： Ziqiong Zhang|Zili Zhang|Rob Law|
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