中文摘要：

2000年以来,印度的服务外包产业从一个提供低技术含量服务的供应方,逐步升级为一个提供高技术含量研发服务的供应方,其服务外包产业升级的成功经验值得深入探究。班加罗尔是印度软件出口的策源地,同时在研发服务业方面也日益专业化。本文以全球价值链的相关理论为支撑,以班加罗尔作为研究案例,在对该城市从软件外包到研发服务业兴起的发展轨迹进行系统回顾的基础上,将推动班加罗尔服务业兴起与发展的原因归结为高素质低成本人才的供应、跨国公司全球研发战略的转变、本土研发管理能力的提升以及海外人脉网络的充分利用四大驱动因素。

英文摘要：

Since the year of 2000, India’s software outsourcing industry has been moving from a low technology service supplier to a high technology R＆amp;D Service supplier. What are the factors resulting in the success for the up-grading of India’s outsourcing industry？ This has become an important issue that we need to study. Bangalore is the birthplace of Indian software exports, and also has been turning more and more professional in R＆amp;D service. Because of that, this paper takes Bangalore as a case study, trying to sum up the four key factors for the rising of India’s R＆amp;D service industry by reviewing the developing process of Bangalore’s R＆amp;D Service Industry based on the theory of global value chain. Te findings are as follows： the low-cost supply of high quality personnel, the changes of global R＆amp;D strategy of multinationals, the improvement of local research and management capacity and the full use of o-verseas personal network.