员工非工作上网的普遍性、危害性和难以管理性引起了企业界人士和国内外学者的高度关注。以国有、民营和外资企业的员工为样本,探讨中国背景下企业员工非工作上网行为的影响因素,分析一般员工与中高层管理者非工作上网行为影响因素的差异;通过在线调查获取有效问卷553份,采用分层线性回归对假设进行检验。研究结果表明,引发中国企业员工非工作上网的主要影响因素是合理化倾向、寻求个人满足和相关制度不完善,中高层管理者比一般员工更容易从非工作上网中寻求个人满足。该结论为企业管理尤其是分类管理员工非工作上网行为提供决策支持。
The prevalence, harmfulness and difficulty in management of cyberloafing have aroused the attention of business people and scholars from both at home and abroad. Using employees in Chinese state-owned, private and foreign-owned enterprises as samples, this study explores factors that influence cyberloafing and the differences of these influencing factors between ordinary employees and middle, senior managers. This study gathers 553 valid questionnaires by way of issuance of electronic questionnaires and tests hypothesis with the hierarchical regression analysis. The result shows that influencing factors of cyberloafing for Chinese employees include rationalization propensity, seeking personal satisfaction and the imperfection of relevant rules. It is easier for middle and senior managers to seek personal satisfaction in cyberloafing than ordinary employees. These conclusions would provide implications for corporations to classify employees and manage cyberloafing.