体验经济时代需要更加个性化地为客户提供服务,需要针对客户个性化需求进行服务产品的创新设计,我国服务产业升级亟待通过服务业协作实现服务产品创新。本文提出了一种面向资源的需求和服务描述框架,把客户需求的输入、输出资源与服务产品的输入、输出资源作为匹配对象,提出了动态服务组合产品创新设计的问题模型,详述了构造动态服务组合可行解的步骤,建立了问题求解的动态规划模型,实现了动态服务组合匹配的优化求解,在此基础上,给出了营造服务业协作产品创新环境的政策建议。
Experience economy era needs more personalized services and designing service according to individual requirements.The collaborative production innovation of service industry can promote the upgrading of service industrial.This paper presented a resource oriented requirement and service description framework.Using the input and output resources of demand and service as targets,presented a dynamic service composition match-making problem model,then gave the steps to construct feasible solutions of service composition match-making,converted the model into the dynamic programming model for solution,achieved dynamic service composition match-making optimization solution of the problem.On the basis of summarization,puts forward some policy suggestions on building the innovation environment for collaborative production of service industry.