为探究民航飞行员心理危机的形成机制,开展民航飞行员心理危机仿真研究。通过文献分析和实地调研,明确飞行员心理危机的致因因素及缓解措施。采用专家征询法,确定心理危机警级及阈值。基于系统动力学(SD)理论,构建心理危机仿真模型。结果显示:基准情景飞行员心理危机、生活压力和生理疾病警情较严重,工作压力警情不严重;缓解心理危机、工作压力、生活压力和生理疾病最有效的策略分别是,实行员工帮助计划(EAP)、改善工作环境、加强体育锻炼和医疗救治;用该模型可实现对飞行员心理危机的动态监测和实时预警。
Psychological crisis simulation was carried out for civil aviation pilots in order to explore the formation mechanism of pilot psychological crisis. Pilot psychological crisis causation factors and mitigation measures were identified by using the method of documentary analysis and investigation. Pilot psychological crisis warning level and threshold were defined by using the expert consultation method. Pilot psychological crisis simulation model was built by SD. Results show that warning condition of pilot psychological crisis,life stress and physiological decease in the baseline scenario are severe,that warning condition of pilot work pressure is not serious. The most effective measures to relieve psychological crisis,work pressure,life pressure and physiological disease are respectively implementing employee assistance program( EAP),improving working environment,enhancing exercise and enhancing treatment,and that the model can be used to realize dynamically monitoring civil aviation pilot psychological status and warning in time.