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政府与公众的网络互动行为特征分析与策略建议——以微博破案为例
  • ISSN号:1002-9753
  • 期刊名称:《中国软科学》
  • 时间:0
  • 分类:C912[经济管理;社会学]
  • 作者机构:同济大学经济与管理学院,上海200092
  • 相关基金:国家自然科学基金重大研究计划重点支持项目(91224003,91024023);国家自然科学基金青年项目(71403186).
作者: 田萃, 韩传峰
中文摘要:

网络社会下,基于新媒体的政府公共信息服务方式及功能不断完善,参与诉求逐渐增强的公众得以主动参与公共事务管理,与政府的交流互动日益频繁。本文以厦门警方通过新浪微博平台征集案件线索为例.深入分析警方的信息公开和公众的网络参与行为,研究政府与公众在网络空间中的互动关系特征。研究发现,公众参与与警方信息发布的主体、内容、方式和参与转发的关键用户相关,少数关键节点控制着信息传播的方向和参与群体,拥有较大的影响力;不同类型的警方微博账户与公众的互动方式不同,机构账户呈“点对面”型,个人账户与公众的“点对点”型互动较多。基于主体间合作与冲突并存的现状,提出网络空间中政府与公众的互动策略。

英文摘要:

In the network society, the function of government public information service based on new media is continuously improved. The public whose participation demands have been enhanced initiatively participate in public affairs management, which makes the interactions with government become more and more frequent. This paper analyzes the behaviors of police information publication and the public participation, and studies the traits of the interaction between government and the public in the context of Xiamen police solving a criminal case by Sina Microblog platform. The results show that the public participation is related to the releaser, the content, releasing methods and key users who retweet the microblog messages posted by police, and a small number of critical users control the information dissemination direction and participation group, thus they have greater influence. The interaction with the public on the part of the police department itself and individual police officer varied widely and produced widely varying results. The interaction between police department with the public could be regarded as node-to-surface (N-S) type, while the node- to-node (N-N) type interaction between individual police officer and the public is more common. Based on the status quo of the coexistence of the conflict and cooperation between the subjectivities, some strategies for the interaction between government and the public in cyberspace have been put forward.

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期刊信息
  • 《中国软科学》
  • 北大核心期刊(2011版)
  • 主管单位:中华人民共和国科学技术部
  • 主办单位:中国软科学研究会
  • 主编:赵志秐
  • 地址:北京市三里河路54号270室
  • 邮编:100045
  • 邮箱:yaow@cssm.com.cn
  • 电话:010-68598270 68598287
  • 国际标准刊号:ISSN:1002-9753
  • 国内统一刊号:ISSN:11-3036/G3
  • 邮发代号:82-451
  • 获奖情况:
  • 国家一级学术期刊,中文核心期刊,中国期刊方阵“双效”期刊
  • 国内外数据库收录:
  • 日本日本科学技术振兴机构数据库,中国中国人文社科核心期刊,中国北大核心期刊(2004版),中国北大核心期刊(2008版),中国北大核心期刊(2011版),中国北大核心期刊(2014版),中国北大核心期刊(2000版)
  • 被引量:60569