Effects of public-perceived administrative service quality on public satisfaction, government reputa
- 所属机构名称:对外经济贸易大学
- 会议名称:7th International Conference on Service Systems and Service Management, ICSSSM'10
- 成果类型:会议
- 会场:Tokyo, Japan
- 相关项目:基于客户关系的顾客创新过程与管理研究