建议采纳过程中的情绪研究主要以向决策者提供与其情绪特征相适应的建议为思路,从情绪效价发展到对具体情绪的探索,从情绪影响认知加工策略拓展到对情绪认知评估特征的分析。文章结合对过往实证研究的分析,以情绪渗透理论、情绪社会信息理论、评估倾向框架为依据,对建议采纳中决策者的情绪来源、情绪影响建议采纳的过程机制进行分析与阐述,构建建议采纳的情绪机制模型,并以近年来的研究热点--愤怒情绪做示例分析。未来研究可进一步探讨情绪对建议采纳的直接作用、先前情绪与整合情绪的关系与作用,以及结合新兴情绪理论丰富建议采纳领域的研究。
Guided mainly by providing decision makers with advice adaptable to their emotional characteristics, the emotion research on advice taking explores specific emotion and cognitive assessment of emotion, based on analyzing the emotion valance development and the emotion influences on cognition strategies respectively. Combining with the previous research and drawing lessons from Affect Infusion Model, Emotion As Social Information Model, Appraisal-Tendency Framework, the paper analyzes and elaborates the emotion source and the mechanism associating with the emotional impact on the advice taking. Besides, the research hotspot-anger mood is taken as an example to further explain. Future research can try to explore the direct effect of emotion on advice taking, the relationship and role of integral and incidental emotion, as well as the combination of new emotional theory to enrich the study of advice taking field.