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情理文化下关系化行为与组织知识演化的探索性研究
  • ISSN号:1008-3448
  • 期刊名称:《南开管理评论》
  • 时间:0
  • 分类:F270[经济管理—企业管理;经济管理—国民经济]
  • 作者机构:[1]大连理工大学工商管理学院
  • 相关基金:国家自然科学基金项目(71072109)、中央高校基本科研业务费专项基金项目(DUT15RW212)资助
中文摘要:

在组织实践活动中,知识创造与利用过程表现为组织知识演进与转化。在情理文化背景下,日常人际交往实际上是关系化组织行为,包括关系人情化和社会化的关系化行为会推进组织知识演化。本文通过跟踪调研了一家科技公司的项目团队研究发现,在团队成员之间日常互动中,关系人情化能促进关系社会化活动。其中,关系社会化过程有利于组织内部的信息性知识转移;同时,关系人情化既能促进信息性知识向技能性知识的演进与转化,又能利于技能性知识向原理性知识的演进与转化。研究表明,在情理文化下,关系人情化推进关系社会化构成了日常组织行为,并在人际互动过程中促进了组织知识演化。

英文摘要:

Relational behaviors that are embedded in daily interpersonal interactions in organizations promote the process of organiza- tional knowledge evolution and determine the internal mechanism of transforming organizational knowledge. In Chinese culture, or- ganizational activities are conducted under relationship-based rules that emerged from acquaintance tie. Thus, in Chinese organizations, employees' activities must adhere not only to the organizational rules and regulations, but they should follow the "he qing he li" according to the rules of renqing relationship. As a result, interpersonal relation- ships and interactions among organizational members transform the organizational knowledge, which subsequently drive the evolution of organizational knowledge. In this study, we investigate how the daily interpersonal interactions of project team members in a Hi-Tech com- pany affect the process of organizational knowledge evolution. Our results show that the evolution of organizational knowledge does not occur independently from the interpersonal interactions. Moreover, the study also reveals that daily activities of organizational members embrace the behaviors that humanize relationships and shape the pro- cess of socializing relationships. Based on these results, we propose a theoretical model that portrays the relationship between relational behaviors of organizational members and organizational knowledge evolution. Specifically, the model suggest that in the process of orga- nizational knowledge evolution the organizational knowledge develop along three levels step by step, developing from know-what to know- how, and lastly develops to know-why. In addition, this model suggests that the socialization of relationship helps transforming know-what among organizational members, while humanization of relationship facilitates the evolution of know-what to know-how through practical application of know-what, and also promotes the evolution of know- how to know-why by extracting organizational knowledge. The find-

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期刊信息
  • 《南开管理评论》
  • 北大核心期刊(2011版)
  • 主管单位:国家教育部
  • 主办单位:南开大学商学院
  • 主编:李维安
  • 地址:天津市南开区卫津路94号南开大学商学院
  • 邮编:300071
  • 邮箱:
  • 电话:022-23505995 23498167
  • 国际标准刊号:ISSN:1008-3448
  • 国内统一刊号:ISSN:12-1288/F
  • 邮发代号:6-130
  • 获奖情况:
  • 天津市第八届优秀期刊评选特别荣誉奖,第二届北方十佳期刊
  • 国内外数据库收录:
  • 中国中国人文社科核心期刊,中国北大核心期刊(2008版),中国北大核心期刊(2011版),中国北大核心期刊(2014版),中国社科基金资助期刊,中国国家哲学社会科学学术期刊数据库
  • 被引量:26296