为了在服务整合中支持顾客的个性化需求,提出一种基于顾客需求分类的顾客个性化需求描述方法。该方法对典型服务场景中顾客的个性化的服务需求进行分类和总结,并将其归纳为有限的、可重用的约束模式。通过这几类模式的组合,实现对于服务整合中顾客的个性化需求的高效、简捷的表达。
To support personalized requirements from customers in service integration, a novel description method for personalized customer requirements based on classification in put forward. The method does classifications and summaries to service requirements in typical service scenarios, and deduces them into limited and reusable con- straint patterns. The composition of these patterns greatly facilitates the effective and agile expression of personalized requirements from customers in service composition.