本文聚焦国际外包中关系机制和契约机制对我国服务提供商从跨国公司获取显性知识和隐性知识的影响。通过理论分析及对中国232家服务提供商的有效问卷调查和实证检验,研究发现,关系机制(信任、合作和关系)对于服务提供商的显性和隐性知识获取有正向影响,其中,关系的影响系数最大。契约机制对于服务提供商显性知识获取的影响为显著正,对于其隐性知识获取的影响为显著负,而与关系机制对于显性知识与隐性知识获取有正向的交互作用。
This paper focuses on relational and contractual mechanisms and examines their impact on service suppliers 'acquisition of tacit and explicit knowledge from Multinational Corporations in international outsourcing.Based on a theoretical analysis and an investigation into 232 service providers operating in China via an questionnaire and an empirical study,it is found that:firstly,relational mechanisms(trust,cooperation and guanxi) has a positive effect on the acquisition of tacit and explicit knowledge,and guanxi shows the most important effects.Secondly,contract mechanisms relate positively to effect on explicit knowledge acquisition and negatively to acquisition of tacit knowledge.Thirdly,relational and contractual mechanisms have a positive,collective effect on service suppliers' explicit and tacit knowledge acquisition.