在介绍体验质量(QoE)基本概念和关键性能指标(KPI)的基础上,以互联网业务部署为例,提出了一种可量化评估用户互联网差异性服务QoE的评估算法和实施技术方案,分析了QoE作为一种服务质量感知的定量描述在服务提供商改进其服务质量中的作用.
Based on the introduction of qiality of experience (QoE) and key performance index (KPI), a measurable QoE evaluation algorithm for Internet differentiated service is proposed. Its implementation scenario that can measure and evaluate users' QoE is described. The important roles of QoE, used as a quantitative specification of perceptive quality of service (QoS) for service users, for service provider to improve their QoS base on this scenario are also analyzed.