中文摘要：

文章从发包方企业进行离岸服务外包的动因以及所面临的风险出发,对接包国吸引离岸服务外包的影响因素进行了分析。然后,采用数据包络分析方法（Data Envelopment Analysis）,对21个主要离岸国家吸引离岸服务外包的有效性进行了对比分析。研究结果表明各国吸引离岸服务外包的效率具有不同特征,加拿大、爱尔兰、印度、澳大利亚、新加坡以及中国吸引离岸服务外包的效率较高。中国在业务成本、人才数量方面具有较高的效率,但在国家环境等方面的效率较低。最后,文章指出今后各国提高离岸服务外包有效性的关键在于国家环境、文化兼容性以及基础设施水平等方面的长期性改善。

英文摘要：

Based on the outsourcer＇s motives of offshore service outsourcing and the risks faced,this paper analyzes the influencing factors for the outsourcee＇s attracting offshore services outsourcing.It uses DEA（Data Envelopment Analysis）to analyze the efficiencies of 21 main offshore locations.The results show that the efficiencies of attracting offshore service outsourcing are significantly different between countries,and that Canada,Ireland,India,Australia,Singapore and China have high efficiencies.China is more attractive in terms of costs and the number of talents but less in national environment and so on.Finally,it points out that the key to maintaining and enhancing the long-term efficiency of attracting service outsourcing does not lie in costs,but lies in national environment,cultural compatibility and infrastructure construction.