这份报纸论述探索案例研究在低方法论成熟环境检验信息系统开发 ISD 进程,并且在工程成功理解控制机制的角色。盒子包含一个大规模信息系统的发展,没有一个充分定义的主人计划或许多信赖,它在正式方法论上进行了,但是尽管有一些延期,成功地不过被发射。数据从控制理论的透镜被分析。结果证明氏族控制在高复杂性和低方法论成熟环境作为非正式的控制的一种主导的形式出现了。而且,通过与开发者一起的搭配的端对端的用户参予用作有效结果控制,它看起来是一个批评成功因素。行为控制上的信赖是边缘的,尽管项目经理克制的一种形式也在工程成功起了一个作用的有效领导。这个工作一般来说贡献 ISD 研究并且到在 ISD 的用户参予的一个控制观点的开发。
This paper presents an exploratory case study to examine information systems development (ISD) processes in a low methodology maturity environment, and to understand the role of control mechanisms in project success. The case involves the development of a large scale information system, which progressed without a fully-defined "master plan" or much reliance on formal methodologies, but was successfully launched nevertheless despite some delay. Data were analyzed from the lens of control theory. Results show that clan control emerged as a dominant form of informal control in a high complexity and low methodology maturity environment. Moreover, end-to-end user participation through collocation with the developers served as effective outcome control, which appeared to be a critical success factor. The reliance on behavior control was marginal, although the project manager's effective leadership as a form of self-control also played a role in project success. This work contributes to ISD research in general and the development of a control perspective to user participation in ISD.