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中文摘要：
本文以企业资源观为理论依据,提出知识积累与共享在IT资源-价值产生中的作用模型,研究了知识积累与共享同企业电子商务流程绩效的关系;分析了知识积累与共享作为交互变量,对IS集成和人力资源产生流程绩效的影响。采用实证研究的方法,通过对我国185家服务业进行实际调查,得出企业可以应用知识积累与共享来提高电子商务流程绩效,IS集成是企业知识积累与共享的有效途径,同时电子商务高素质人才能增强企业的核心竞争力。
英文摘要：
Based on the Resource-based view of the firm,we propose a model which demonstrates the interactive variable,knowledge accumulating and sharing,playing a critical effect in the process of e-business value creation.From the perspective of e-business process,we study the relationships among IS integrate resources,human resources, knowledge accumulating and sharing,and e-business process performance.An empirical study of 185 service firms in China validates our proposed hypotheses.The results demonstrate that knowledge accumulating and sharing affects the e-business performance directly.Our findings suggests that the management of IS integrates resources and human resource will enhance the firm＇s competition through knowledge accumulating and sharing.
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